7j7 Privacy Policy
We are committed to protecting your personal data. This policy explains exactly what information 7j7 collects, how we use it, and the rights you hold over your own data.
1. Introduction
This Privacy Policy describes how 7j7 ("we", "us", "our", or "the Platform") collects, processes, stores, and shares personal information about individuals ("you", "the User", "the Player") who access or use the services available at 7j7.games. This policy applies to all data collected through the website, through account registration, through payment processing, and through any communications between you and 7j7.
By registering an account or continuing to use the 7j7 platform, you acknowledge that you have read and understood this Privacy Policy and that you consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this policy, you should discontinue use of the Platform immediately.
7j7 takes data privacy seriously. We apply industry-standard security measures — including SSL/TLS encryption, access controls, and secure server infrastructure — to protect your information from unauthorised access, loss, or misuse. We do not sell your personal data to third parties for their own marketing purposes, and we never will.
As a 7j7 player based in Bangladesh, you have the right to access, correct, and request deletion of your personal data at any time. Contact us at [email protected] to exercise these rights.
2. Information We Collect
We collect only the information that is necessary to provide our services safely and effectively. Below is a summary of the categories of data we may hold about you.
3. How We Collect Your Data
We collect personal data that you provide directly when you create a 7j7 account, complete a KYC verification form, make a deposit or withdrawal, contact our support team, or respond to a promotional survey. You are in control of what you share with us, and you may decline to provide optional information.
When you use the 7j7 platform, certain technical data is collected automatically through cookies, web beacons, server logs, and similar technologies. This includes your IP address, device fingerprint, and session activity. This data helps us detect fraud, optimise performance, and ensure a smooth gaming experience.
In limited circumstances, we may receive data about you from payment processors (such as bKash, Nagad, and Rocket) for the purpose of verifying transaction authenticity, or from identity verification partners during KYC checks. We only request the minimum data necessary from these sources.
4. Why We Use Your Data
7j7 processes your personal data only for legitimate and clearly defined purposes. We do not use your data for purposes that are incompatible with those listed below.
-
Service Delivery To create and maintain your account, process deposits and withdrawals via bKash, Nagad, Rocket, and Upay, and to make our casino games, sports betting, crash games, and e-sports wagers available to you on the 7j7 platform.
-
Security & Fraud Prevention To detect and prevent fraudulent activity, money laundering, bonus abuse, multi-accounting, and unauthorised access attempts. Technical data such as IP addresses and device fingerprints are key tools in this effort.
-
Identity Verification (KYC) To verify that you are who you say you are and that you meet our minimum age requirement of 21 years. KYC is a standard practice in the online gaming industry and helps protect all players on the platform.
-
Platform Improvement To analyse usage patterns, test new features, and improve the overall quality and performance of the 7j7 experience. Analytical data is reviewed in aggregated, anonymised form wherever possible.
-
Communications & Support To respond to your support queries, send you transactional notifications (e.g., deposit confirmations, withdrawal updates), and — with your consent — send you promotional communications about 7j7 offers, BPL cricket season specials, or Eid bonus campaigns.
-
Legal & Compliance Obligations To comply with any applicable legal obligations, to respond to lawful requests from regulatory authorities, and to enforce our Terms & Conditions and Responsible Gaming commitments.
5. Cookies & Tracking Technologies
7j7 uses cookies and similar tracking technologies to enhance your experience, maintain your session state, and gather analytical data about how players use the platform. Cookies are small text files stored on your device by your browser.
These cookies are strictly necessary for the Platform to function. They enable core features such as logging in to your account, maintaining your session across pages, and processing deposits securely. Essential cookies cannot be disabled without severely impairing your ability to use 7j7.
We use analytics cookies to understand how players navigate the platform — which games are most popular, where users encounter difficulty, and how long sessions last on average. This data is collected in aggregated form and does not identify you personally.
These cookies remember your settings and choices on the 7j7 platform, such as your preferred language, notification preferences, and display settings, so you do not have to reconfigure them on every visit.
You can control and delete cookies through your browser settings at any time. Please note that disabling essential cookies will prevent you from logging in to your 7j7 account and using core platform features. Disabling analytics or preference cookies will not affect your ability to play.
6. Data Sharing & Disclosure
7j7 does not sell, rent, or trade your personal data to unaffiliated third parties for their own commercial purposes. We share data only in the limited circumstances described below, and only with partners who are contractually obligated to protect it.
We share the minimum necessary transaction data with payment service providers — bKash, Nagad, Rocket, and Upay — to process your deposits and withdrawals. These providers operate under their own privacy policies and data security standards.
Our platform hosts games developed by third-party studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These providers may receive anonymised gameplay data (e.g., bet amounts, game session IDs) necessary to operate their games and calculate RTP outcomes. No identifiable personal data is passed to game providers.
To complete KYC checks, we may share identity documents and related data with regulated identity verification service providers. These partners are bound by confidentiality agreements and are permitted to use your data solely for the purpose of verifying your identity on our behalf.
We may disclose personal data where required to do so by applicable law, court order, or at the lawful request of a competent authority. In all such cases, we will disclose only the information specifically requested and will notify you where we are legally permitted to do so.
7. Data Retention
7j7 retains your personal data for as long as your account remains active and for a reasonable period thereafter to fulfil the purposes outlined in this policy. The specific retention periods below reflect both operational need and responsible data management.
Once retention periods have elapsed, data is securely deleted or irreversibly anonymised. You may request early deletion of certain data categories by contacting us at [email protected], subject to any overriding legal retention obligations.
8. Data Security
Protecting your data is a technical and organisational priority at 7j7. We have implemented a layered security architecture designed to safeguard your personal information against unauthorised access, alteration, disclosure, or destruction.
All data transmitted between your device and 7j7 servers is protected by SSL/TLS encryption. Account passwords are hashed using industry-standard algorithms and are never stored in plain text. Access to player data is restricted to authorised personnel on a strict need-to-know basis.
While 7j7 takes every reasonable precaution to protect your data, no internet-based platform can guarantee absolute security. You also play a role in keeping your account safe — use a strong, unique password for your 7j7 account and never share your login credentials with anyone. If you suspect your account has been compromised, contact our support team immediately.
9. Your Privacy Rights
As a 7j7 player, you have the following rights with respect to your personal data. To exercise any of these rights, contact us at [email protected].
We aim to respond to all valid data rights requests within 30 calendar days. Where a request is complex or numerous, we may extend this period by a further 30 days, in which case we will notify you of the extension and the reason for it.
10. Protection of Minors
The 7j7 platform is strictly intended for individuals aged 21 years and above. We do not knowingly collect personal data from anyone under the age of 21. If we become aware that personal data has been submitted by a minor, we will immediately suspend the relevant account, delete the associated data, and, where applicable, return any deposited funds to the payment source.
We strongly encourage parents and guardians who share a device with minors to make use of parental control software and to keep their 7j7 login credentials private and secure at all times.
11. Marketing Communications
We will only send you promotional communications — such as bonus offers, BPL cricket season promotions, Eid special campaigns, or new game announcements — if you have explicitly opted in to receive them. Your marketing consent preference can be updated at any time through your account settings or by contacting support.
You may withdraw your consent to receive marketing communications at any time by updating your notification preferences in your 7j7 account or by emailing [email protected] with an unsubscribe request. Opting out of marketing messages will not affect transactional notifications (such as deposit and withdrawal confirmations), which are part of the core service.
12. Changes to This Policy
7j7 may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or platform features. When material changes are made, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered players by email or through an in-platform notification. We encourage you to review this page periodically to stay informed about how we protect your data.
Your continued use of the 7j7 platform following any update to this Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with a material change, you have the right to close your account and request deletion of your data by contacting [email protected].
For any questions, concerns, or requests related to this Privacy Policy or your personal data, please contact our dedicated support team at [email protected]. We are available 24/7 in Bangladesh Standard Time (BST, UTC+6).